Insurance...What a headache

Well, we have been fighting with our insurance the last couple of days. About a week ago we received an EOB in the mail that stated that we all of a sudden owe $300 some-odd dollars to various labs, all for my first prenatal visit in November. This seemed rather strange to us, considering our insurance clearly states that after a $30 copay, all maternity is 100% covered. We have now called the insurance once, and the medical office twice, and each time they just end up placing blame on one another. It is all really obnoxious and confusing. However, I was very happy to find out today, that Clark's work provides a service (through their Human Resource department) that will help with problems like these. Clark says that they basically will take over for us and call the insurance and the office, until the matter is settled. They had already closed when Clark called them this afternoon, but we are going to call them tomorrow, so that they can get things started. We need to get this all figured out soon, just in case we end up needing to switch doctors. Hopefully everthing will turn out well.